Overview of the hospitality and tourism sector, its significance, and global trends
Understanding the principles and practices of managing tourism operations, including tour planning, transportation, and customer service
Study of hotel operations, including front office management, housekeeping, food and beverage services, and event management
Planning, coordination, and execution of events, conferences, and exhibitions within the hospitality and tourism context
Emphasis on customer relations, service excellence, and effective communication skills in the hospitality industry
Understanding the functions of travel agencies, tour operators, and travel management companies
Introduction to the basics of cooking, food safety, menu planning, and kitchen management for those interested in the culinary aspect of hospitality
Exploration of environmentally friendly practices, ethical considerations, and sustainable tourism development
Strategies for promoting and marketing hospitality and tourism services, including digital marketing and social media
Legal considerations and ethical practices within the hospitality and tourism industry